Michael D. Freeman
Home (219) 345-4409 • Mobile (219) 741-0029 • Email Michael

IT Network / Systems Administrator


Expert in design, development, programming, implementation, delivery and maintenance of cost-effective, high-performance technology solutions to meet challenging business demands. Experienced in all facets of project lifecycle development, from initial feasibility analysis and conceptual design through documentation, implementation, user training and enhancement. Excellent organizational, leadership, team building and project management qualifications. Equally skilled in both Information Technology and Client Relations. Current with emerging technologies providing comprehensive in-depth analysis and solutions.



  • Office 365 / SharePoint / OneDrive
  • Routers, Switches, Bridges, Wiring
  • TCP/IP, Wireless 802.x networking
  • WSUS, SCCM, EndPoint Protection
  • Active Directory / Group Policy Administrator
  • Expert MS Platforms 2008, 2012, Win 10
  • Symantec Corp. Anti-Virus & Backup Exec
  • MS Exchange, Mail Clients, Web Designing


  • Research, Development, and Implementation of Information Technology Solutions.
  • Expert Client Relations: Graduate Studies in Counseling / Psychology
  • Managing Active Directory / Group Policy on Various Microsoft Platforms / Servers.
  • Creation & Management of User / FTP Users Accounts, Permissions & Scripts.
  • Help Desk Remote Support for Multiple Managed Clients
  • Trend Micro, Unitrends, Unidesk, LabTech, ConnectWise Support
  • Implementation & Management of Microsoft WSUS Servers.
  • Hardware & Software Installation, Troubleshooting, Diagnosis and Repair.
  • Providing end-user Desktop / Network Support to hundreds of employees.
  • Implementation & Management of Symantec Corp. Anti-Virus Servers.
  • Design, Installation, and Support of networks, including physical topology, servers, and workstations.
  • Installation & Maintenance of IBM / AIX Servers, including RS600 & P Series.
  • Migrations to Current O/S Platforms & Centralized Email Systems.


Technical Engineer — May 2013 to Present

Matrix Integration / Newton County Government – Indiana


Network Administrator — July 2010 to May 2013

University of Pikeville (www.pc.edu) – Pikeville, KY


Systems Administrator —May 2001 to July 2009
Veluchamy Enterprises (www.veluchamy.com) – Chicago, IL

PC/LAN Specialist — March 1998 to May 2001
Caprel Computer Consultants – Willowbrook, IL

Patrol Officer/Deputy Sheriff — February 1995 to March 1998
Crestwood Police Dept. & Cook County Deputy Sheriff – Chicago, IL

(References Available)


University of Pikeville:
Provide Network & Systems Administration Support for Pikeville College Staff & Students. Responsibilities include Forefront Client Security, Exchange 2007, Blackberry Enterprise Server, Network Traffic Monitoring, Backup Exec, Windows Update Services, & Active Directory / Group Policy Administration.

Veluchamy Enterprises:
Employed as a senior member of a 10 person network and systems administration team providing the technical support to 11 direct marketing companies with combined revenues of 300 million and employing over 1500 people. Duties include managing active directory, group policy, user accounts, server administration, anti-virus, update services, & Unix.

Caprel Computer Services:
Provided consulting services including installation, maintenance, migrations, troubleshooting, and repair of Intel based computer systems to the surrounding area of northeast Illinois . Clients included: McDonalds Corp, United Center , Chicago White Sox, International Navistar, Citibank, AON Insurance and Chicago Presbytery.

Cook County Sheriff:
Prior to switching my career to information technology, I worked for several years in law enforcement. These positions provided tremendous experience in dealing with a variety of people in various situations. It also allowed the development of very good leadership skills. Duties included that which is typical of a Patrol / Correctional Officer.



My references are impeccable and I’m sure you will find that my past and present employers will vouch for my experience, work ethics, & character. If there is any way that I can be of assistance to you, either now or in the future, please feel free to contact me. Thank you.